Why are some of my settlements missing?

By Michael Schwartz

Updated 1 day ago

Please Note: Amazon is now restricting the download of settlements too far in the past through its API. The below solution is not guaranteed to work.

First, check in your Amazon Seller Central under Reports > Payments > All Statements to confirm if settlement files are available for direct download.

If the settlements are showing a Request button in Amazon, please click request on each settlement that you want to be imported into taxomate.

Once each settlement is requested and becomes available, head back to taxomate to download and import your new settlement:

INSERT PICTURE HERE

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