FAQs

Frequently Asked Questions

Amazon FAQs

What is Amazon Pay by Invoice?

Amazon Pay by Invoice  allows eligible Amazon Business customers to purchase items on credit and receive billing invoices for their orders. Amazon Business customers who have access to Pay by Invoice have terms such as net 30 that determine when...

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By Michael Schwartz

updated 27 days ago

Does taxomate work with MFN products?

Yes, taxomate works with items shipped via Merchant Fulfilled Network (MFN).

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By Michael Schwartz

updated 27 days ago

Does taxomate import Amazon Loans?

If you have signed up for the  Amazon Lending program,  settlements in taxomate will usually show the receipt of funds and any payment made towards the loan balance. Principal and Interest Principal and interest are combined into one amount in...

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By Michael Schwartz

updated 27 days ago

Does taxomate support Amazon Vendor?

We currently do not support Amazon Vendor. However, we do plan to add Amazon Vendor support in the future. Please check our roadmap  here .

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By Michael Schwartz

updated 23 days ago

Does taxomate work with Amazon V1 and V2 formats?

taxomate uses Amazon's settlement reports to import the necessary financial information. Amazon has two different types of settlements. The older Flat File (V1) Format and the newer V2 Flat File Format. Settlements with the V2 format contain more...

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By Michael Schwartz

updated 23 days ago

What country marketplaces for Amazon does taxomate support?

taxomate currently supports: amazon.com (United States) amazon.com.au (Australia) amazon.com.br (Brazil) amazon.ca (Canada) amazon.co.uk (United Kingdom) amazon.fr (France) amazon.de (Germany) amazon.in (India) amazon.it (Italy) amazon.com.mx...

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By Michael Schwartz

updated 23 days ago

Accounting Software FAQa

Why can't I connect my accounting system?

When connecting QuickBooks, Xero, or Wave a screen should popup to login and connect your account. If a screen does not popup, make sure you have your popup blocker disabled. You can also try another browser to see if that will work. As always...

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By Michael Schwartz

updated 23 days ago

What if I switch my accounting software or opened a new QBO/Xero/Wave account?

taxomate allows you to resend your invoices to QuickBooks, Xero, or Wave in the event you switched from one accounting system to another OR created a new account in QuickBooks/Xero/Wave and connected it to taxomate. Step 1.   Find the settlement...

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By Michael Schwartz

updated 23 days ago

Does taxomate support QuickBooks France?

Unfortunately, QuickBooks France has a separate API from QuickBooks Online. We are planning on integrating QuickBooks France, but do not have an ETA at this time. If would like us to let you know once it is ready please let us know!

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By Michael Schwartz

updated 23 days ago

Does taxomate support QuickBooks Self-Employed?

Unfortunately, Intuit does not have an API for QuickBooks Self-Employed so we are unable to provide support at this time. We continue to monitor in the event an API is released.

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By Michael Schwartz

updated 23 days ago

Can I change the Accounting System Connection?

You can always change your accounting system in taxomate. To do so head over to  Settings > Connections . From there you can remove and add your new accounting system. However, there are some things to keep in mind before you do so: Bank...

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By Michael Schwartz

updated 23 days ago