Wave Support

Wave FAQs

Can taxomate convert a foreign marketplace currency to my home currency in Wave?

All settlements are imported into taxomate and sent to Wave in the currency of the country marketplace (unless the marketplace customer currency is different). The settlements are then converted to...

Avatar

By Michael Schwartz

updated 23 days ago

How do I match a split settlement that includes a negative invoice in Wave?

taxomate will send multiple invoices to wave when a settlement spans multiple months or if the invoice has too many line items. Sometimes these invoices will contain a negative invoice. Unlike Xero...

Avatar

By Michael Schwartz

updated 23 days ago

How are negative settlements sent to Wave?

Sometimes settlements are sent to Wave with fees and costs being higher than the revenue (negative settlements). Unlike Xero or QuickBooks, Wave does not allow us to create a Bill via their API....

Avatar

By Michael Schwartz

updated 23 days ago

What if I receive payment in multiple currencies in Wave?

Wave does not always handle foreign currencies using the best methods. For example,  Wave does not allow  you to record a payment from one of your synced Bank Accounts to be recorded against an...

Avatar

By Michael Schwartz

updated 23 days ago

How do I create a new invoice customer for Wave?

You can create an invoice customer from within taxomate. To create a new customer head over to  Settings > Connections   or the payments tab in Quick Setup. Select the invoice customer dropdown and...

Avatar

By Michael Schwartz

updated 28 days ago