If you are receiving an error when trying to send your settlement to QuickBooks or Xero, you likely incorrectly mapped your accounts and/or taxes.
Please check to see if you correctly selected a proper corresponding account and tax option for each Amazon transaction.
We usually recommend selecting the Use Recommended Mappings button to get started and then customize the mappings later as needed.
Still have an issue? We can always contact us or schedule a 1:1 for further assistance.