---
title: "What do I do with Amazon Reserve Balances?"
url: https://docs.taxomate.com/en/articles/6180408-what-do-i-do-with-amazon-reserve-balances
collection: "Configuration"
updated: 2026-03-09
language: en
---

# What do I do with Amazon Reserve Balances?

Sometimes Amazon withholds your payment. This is common if you are a new Amazon seller. If this occurs, your settlements may be $0. There are two instances where this occurs:  
  
[**Example A**](#h_920e1f23dd)**:** You have a $0 Amazon settlement in a single month.  
[**Example B**](#h_55e01cdec1)**:** You have a $0 Amazon settlement spanning two different months.  
[**Example C**](#h_4791800fea)**:** Settlement has a balance greater or less than $0.

##   
  
Example A: You have a $0 Amazon settlement in a single month.

Where the $0 settlement is not split, all transactions will be sent to QuickBooks, Xero, or Wave in one invoice or journal entry.  
  
Within the invoice, you will **_Current Reserve Amount_**, which is the amount withheld by Amazon. When the reserve amount is released by Amazon you will see **_Previous Reserve Amount Balance_** show up in a future invoice.  
  
Both **_Current Reserve Amount_** and **_Previous Reserve Amount Balance_** will be sent to the **_Amazon Reserved Balances_** account.  
  
The $0 invoice does not need to be matched and nothing else is required on your end.

##   
  
  
Example B: You have a $0 Amazon settlement spanning two different months.

When the $0 settlement spans two months, taxomate will send two journal entries, two invoices, or one invoice and one credit memo to QuickBooks.  
  
To reconcile the invoice and credit memo, select **Receive Payment** on the invoice located in **Invoicing > All Sales**.  
  
​

![](https://staticfiles.gleap.io/helpcenter/68a7b1342e2424396e93973d/20250822192045_9153.png)

  
In receive payment, set the date to the deposit date of the settlement and then select the invoice and credit memo. The final total should be $0.  
  
​

![](https://staticfiles.gleap.io/helpcenter/68a7b1342e2424396e93973d/20250822192045_1000.png)

The invoice should now be displayed as **Paid**.  
​

![](https://staticfiles.gleap.io/helpcenter/68a7b1342e2424396e93973d/20250822192045_5945.png)

##   
  
Example C: Settlement has a balance greater or less than $0.

In the event you see the **_Current Reserve Amount_** in the settlement but there are other transactions making the settlement greater or less than $0, Amazon may only be withholding a portion of that settlement. You would reconcile the settlement the same as you would any other.  
​