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What does Refresh do (formerly Rebuild or Reprocess)? Why won't my settlements update?

How Refresh (formerly Rebuild or Reprocess) reads a settlement or payout again with your current mappings and settings, and when you need it.

Refresh reads a settlement or payout again from its source and applies your current mappings and settings. Entries already sent are not changed. Refresh was called Rebuild, and before that Reprocess.

When to refresh

  • You changed a setting that Taxomate applies at import, for example Group sales by in Settings > Invoice, or a setting in Settings > Inventory. A settlement that is not sent yet keeps its old numbers until you refresh it.

  • You changed a class or tracking setting in Accounts and taxes. After you save, the page tells you to refresh existing settlements.

  • A settlement still shows Mappings need review after you mapped every type. Select Refresh with current mappings under the warning.

You do not need to refresh after a normal mapping save. Taxomate reads your mappings when it sends a settlement.

Refresh one settlement

  1. Open the settlement.

  2. Select More actions, then Refresh from Amazon report. For payouts the item is Refresh from {channel} data, for example Refresh from Shopify data. You cannot refresh a TikTok Shop payout.

Settlement page with the More actions menu open, showing Refresh from Amazon report
  1. Confirm the refresh in the dialog. This can take a few minutes.

Refresh many settlements

  1. On Settlements (or Payouts), select the rows that you want to update.

  2. In the bar at the bottom, select More actions.

  3. Under Manage settlements, select Refresh settlements. For payouts, select Refresh payouts.

Settlements list with a row selected and More actions menu showing Refresh settlements
  1. You can also use the ⋯ menu on one row and select Refresh from source.

Refresh is not available after a send

When any part of a settlement is in your accounting software, Refresh is off. The page says Delete the entries first. To change a sent settlement:

  1. Delete its entries (see "How do I delete a sales invoice or journal entry after sending?").

  2. Select More actions, then Refresh from Amazon report.

  3. Send the settlement again.

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