---
title: "What if I switch my accounting software or open a new QuickBooks, Xero, or Wave account?"
description: "What to do when you switch accounting software or open a new QuickBooks, Xero, or Wave account, and how to send your settlements again."
url: https://docs.taxomate.com/en/articles/6181611-what-if-i-switch-my-accounting-software-or-open-a-new-quickbooks-xero-or-wave-account
collection: "Accounting FAQs"
updated: 2026-10-20
language: en
---

# What if I switch my accounting software or open a new QuickBooks, Xero, or Wave account?

What to do when you switch accounting software or open a new QuickBooks, Xero, or Wave account, and how to send your settlements again.

Taxomate lets you send your settlements again to QuickBooks, Xero, or Wave if you switched from one accounting system to another, or if you created a new account in QuickBooks, Xero, or Wave and connected it to Taxomate.

## Step 1. Delete the old entries before you switch

Taxomate can delete entries only in the company that is connected now. Delete the old entries while your old software or company is still connected.

For each settlement you want to send again:

1.  Open the settlement in Taxomate. (For a payout, open the payout.)
    
2.  Select **More actions**, then **Delete entries from** your accounting software. Confirm.
    

Do this step for all entries, also for older entries. For some older entries, Taxomate cannot tell which company holds them, so it cannot stop a delete in the wrong company.

## Step 2. Connect the new company or software

Go to **Settings > Connections**:

-   Same software, different company (for example a new QuickBooks company): use **Switch company**.
    
-   Different software (for example from QuickBooks to Xero): **Disconnect** your old software and connect the new one.
    

Then set up **Accounts and taxes** again for the new company or software.

## Step 3. Send the settlements again

For each settlement, select **Rebuild** if you changed accounts or settings, then **Send** the settlement to your new software.

## If you switched before you deleted the old entries

### Same software, different company

**Delete entries** stops with this message:

"The saved accounting entries were created in a different QuickBooks company than the one connected. Reconnect that QuickBooks company to delete them. Nothing was deleted."

For Xero, the message says "Xero organisation". For Wave, it says "Wave business". To delete the entries:

1.  Use **Switch company** and sign in to the old company.
    
2.  Delete the entries (Step 1).
    
3.  Use **Switch company** again and sign in to the new company. Each switch clears your mappings, so set up **Accounts and taxes** again.
    
4.  Send the settlements again (Step 3).
    

If you cannot connect the old company again, contact support. Do not use **Mark as not posted** in this case, because it tries to delete the saved entries in the company that is connected now.

For some older QuickBooks payouts, Taxomate did not record the company, so **Delete entries** runs in the new company. QuickBooks does not find the entries there, and the payout asks "Did you switch QuickBooks companies?". Select **Yes, I switched**. Then connect the old company (step 1 above), open the payout, and select **Try again**.

### Different software

Taxomate cannot delete the old entries. **Delete entries** is blocked and says "Saved history does not match the connected accounting provider."

Select **More actions**, then **Mark as not posted** (Amazon settlements only). Taxomate tries once more to delete the saved entries, then marks the settlement as not posted whether or not that worked. Check your old software afterward and remove any entries that remain. For settlements from other sales channels, contact support.

Then send the settlements again (Step 3).