---
title: "What is Pending Balance in Shopify?"
description: "What Pending Balance means for a Shopify payout and how Taxomate records it."
url: https://docs.taxomate.com/en/articles/6866605-what-is-pending-balance-in-shopify
collection: "Accounts & Taxes"
updated: 2026-10-20
language: en
---

# What is Pending Balance in Shopify?

What Pending Balance means for a Shopify payout and how Taxomate records it.

Sometimes an order is in a payout before its payment is. The payment can arrive in a later payout. The order then appears in an earlier payout than the money for it.

This can happen for a number of reasons. Two of the most common are:

-   The order is paid after it is fulfilled (for example credit terms or cash on delivery).
    
-   The order is made through one gateway but paid through another (for example because a payment through the first gateway failed).
    

In these cases Taxomate adds a **Pending Payments** line to the payout. The line goes to the account **Shopify Pending Balances**. It stands for money that is still owed for the order. The line reverses when the payment arrives.

You choose the account for **Pending Payments** on **Accounts and taxes**. See "What are Accounts and taxes?".

Shopify explains pending payments here: [Shopify Help Center: pending payments](https://help.shopify.com/en/manual/orders/manage-orders/alt_payments_pending).