Payouts are imported to Xero as Sales Invoices which can be matched up against your bank payments from Shopify.
STEP 1. Find Your Invoice in Xero
On the top toolbar in Xero select Business and then Invoices.
STEP 3. Review and Approve Your Invoice
You should come across your Invoice in Awaiting Approval.
We recommend checking the Invoice to make sure it looks correct. Once you confirm everything looks correct click Approve.
STEP 4. Find your Shopify Payment
Head over to your bank account feed by selecting Accounting and then Bank accounts on the top toolbar. Scroll down and select the correct bank account with your Shopify payment.
STEP 5. Match Your Invoice to the Payment
Scroll down and select Reconcile. Find the Shopify bank payment matching your Sales Invoices and select Match on the right side.
Find and select the corresponding Sales Invoices. You may need to search by name (e.g., Shopify).
⚠️ ⚠️ If a negative payout (bill) is sent to Xero, you must first approve the bill in Business > Purchase overview > Awaiting Approval. Then check off the Show Spent Items box to match both your invoice and bill to the deposit. Click here for more details.
STEP 6. Reconcile Invoices
As shown above, we select both of the corresponding invoices, which turns the amount green. Scroll to the bottom and select Reconcile to mark the invoices as paid and reconcile with your bank deposit.
In the example above, if a payout period is between two months then you can have taxomate automatically split the payout into two invoices (one for each month). You can change this setting in Settings > Invoice.
Bank Account Currency Does Not Match Invoice
If you have a bank account in Xero in a currency that does not match your Shopify invoices, then please ensure that you've unchecked the Show Currency Items Only option in the Find & Match reconcile screen.
If you tried the above and your sales invoice is not automatically matched, please create a bank rule.