---
title: "How do I activate the 14-day trial?"
description: "How the 14-day free trial starts, when you are charged, and how to cancel before the trial ends."
url: https://docs.taxomate.com/en/articles/8108209-how-do-i-activate-the-14-day-trial
collection: "General FAQs"
updated: 2026-10-26
language: en
---

# How do I activate the 14-day trial?

How the 14-day free trial starts, when you are charged, and how to cancel before the trial ends.

Your 14-day free trial starts when you choose a plan and add a payment card (in Quick Setup, select **Start 14-day free trial**). A card is required, but nothing is due today. **We do not charge you during the trial.**

There is one free trial per seller account. If you had a Taxomate subscription before, your plan starts without a trial.

## When the trial ends

-   We charge your card for the plan and billing period you chose on the day the trial ends.
    
-   Your plan then renews automatically each month or year until you cancel.
    
-   You can see your plan and its status (**Trial**) in **Settings > Billing**.
    

## What the trial imports

Your trial imports payouts from the 90 days before your trial started. Older payouts import automatically after your first payment.

To get older payouts sooner, select **Start plan now** in the dialog for importing older payouts. This ends your trial early and charges your card for the plan now. It is not available when Shopify bills your plan. See "How far back does Taxomate import? Getting older payouts and settlements".

![Billing page showing the plan, payment card and invoices](https://staticfiles.gleap.io/ghelparticle/qIJSP12LheJhJaDJ7ZKRBca4i2P7k5lWDHIE46Za4ckcw0SSr8TZcfldBWZSk4Re0DcfYz9Oh2x.png)

## Do not want to continue?

Cancel at any time before the trial ends. Go to **Settings > Billing**. Under **Cancel or close**, select **Cancel subscription**, then confirm. Your subscription ends when the trial ends, and you are not charged.

If you are charged and did not mean to continue, email [support@taxomate.com](mailto:support@taxomate.com) within 7 days of that first charge. We refund it in full. See our [Billing & Refund Policy](https://taxomate.com/billing-policy).