company logo

Help center

Go to Taxomate
PrivacyTerms
All collectionsQuickBooks SupportGeneralHow do I delete a journal entry or sales invoice after sending to QuickBooks?

How do I delete a journal entry or sales invoice after sending to QuickBooks?

How to remove a journal entry or sales invoice from QuickBooks using Taxomate after you sent a settlement.

After you send a settlement to QuickBooks, you can remove its sales invoice or journal entry from inside Taxomate.

Step 1. Unmatch the entry from the bank transaction

If you matched the entry with the payment in your bank account, unmatch it first.

  1. In QuickBooks, go to Transactions > Bank transactions.

QuickBooks menu with Bank transactions highlighted
  1. Select Categorized.

QuickBooks bank transactions with the Categorized tab selected
  1. Find the matched transactions and select Undo on the right, under Actions.

QuickBooks bank transactions with the Undo action highlighted

Step 2. Turn off Automatic sending (if it is on)

If Automatic sending is on, Taxomate can send the deleted entries again. Select Change next to "Automatic sending" at the top of Settlements (or Payouts) and turn it off first.

Step 3. Delete the entries

For one settlement or payout

  1. Open the settlement.

  2. Select More actions, then Delete entries from QuickBooks.

  3. Confirm. (This item shows only after something was sent.)

Sent settlement page with the More actions menu open and Delete entries from QuickBooks

For several settlements or payouts

  1. On Settlements (or Payouts), select the rows.

  2. In the bar at the bottom, select More actions.

  3. Under Remove entries, select Delete accounting entries. (The label is the same for payouts.)

  4. Confirm.

Settlements list with rows selected and the More actions menu showing Remove entries

There is no delete button on the row. The row ⋯ menu has Open, Send…, Rebuild, and Archive.

Taxomate removes the sales invoice (or journal entry) from QuickBooks.

Did this answer your question?
😞
😐
😁