taxomate uses Amazon's settlement reports to import the necessary financial information.
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Amazon has two different types of settlements. The older Flat File (V1) Format and the newer V2 Flat File Format. Settlements with the V2 format contain more detailed information.
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taxomate automatically imports settlements with the V2 format. For those settlements in V1 format, you can manually upload by scrolling to the bottom of the Settlements page.
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While Amazon automatically enabled the V2 format in many seller accounts, some accounts still do not have this feature by default.
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​How do I know if V2 format is enabled?

To check if Settlement V2 is available head back over to Reports > Payments > All Statements. For each settlement period in the action column, you should see Download Flat File V2.
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​How do I switch to V2 format?

If Download Flat File V2 is missing please request Amazon Seller support convert your settlements to the newer V2 format. You can send a message to Amazon Seller Support that states: "Please enable the new flat file V2 format settlement reports for my Amazon Seller account".
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You may need to raise the case several times or escalate to ensure a qualified support rep from Amazon.