Taxomate pauses a settlement when a required account or tax mapping is missing or is not valid for the accounting software.
Open Accounts & Taxes.
Search for the transaction type shown in the warning.
If it is not visible, select Show All Transaction Types and search again.
Select the income or expense account that your accountant wants for that transaction type.
Select the correct tax treatment, if your accounting setup uses one.
Save the mapping.
Reprocess the affected pending settlement and review its preview before sending it.
Amazon can add new transaction or fee types. An unmapped Amazon fee can pause a settlement before Taxomate sends it to QuickBooks, Xero, or Wave.
Use Recommended Mappings is a starting point. It does not select an account for every new Amazon fee type. Ask your accountant if you do not know which account to use.
If the transaction type is visible but no account can be selected, or if a new type is not available after you select Show All Transaction Types, contact support. Include the marketplace, settlement ID, and exact transaction type from the warning.
Changing a mapping does not edit an entry that was already sent to QuickBooks, Xero, or Wave. Do not resend a posted or reconciled settlement. Check with your accountant before replacing an existing entry.
