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Why am I receiving a mapping error?

Issues with accounts and taxes

Updated over a week ago

If you are receiving an error when trying to send your settlement to QuickBooks, Wave, or Xero, you likely incorrectly mapped your accounts and/or tax codes.
Please check to see if you correctly selected a proper corresponding account and tax option for each Amazon transaction. For example, you may have selected a sales tax code that does not work for income accounts.
We usually recommend selecting the Use Recommended Mappings button to get started and then customize the Account & Taxes later as needed.
Still have an issue? We can always contact us or schedule a 1:1 for further assistance or contact one of our partners.

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